Refund Policy
Effective July 2026
No Refund Policy
All purchases on MyApplyMate are final and non-refundable. Credits give you immediate access to resume generation, cover letters, interview preparation, unlimited ATS scores, and section regenerations. Because this digital content is delivered instantly upon purchase, refunds are not possible once a transaction is complete.
Why We Have This Policy
Credits never expire, there is no subscription, no auto-renewal, and no recurring charge. You pay once and use your credits whenever you are ready — there is no ongoing commitment to cancel or refund.
Exceptions
Refunds are considered only in the following cases:
- Duplicate payment — you were charged twice for the same order
- Technical failure — payment was deducted but credits were never added to your account
If either applies to you, contact support@myapplymate.com within 7 days with your order ID.
Credits Never Expire
Purchased credits are valid indefinitely and remain available on your account until used.
Contact Us
For any questions about this policy, contact us at:
support@myapplymate.com
We respond within 24 hours on business days.
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